You Might Be Accidentally Ignoring Problems (and How to Fix It)

Neon lights on brick wall that read "You are what you listen to." This article is about accidentally ignoring problems by not listening.

“When one person tells me a harsh truth, I can be sure she’s speaking for others who aren’t as bold. It makes me pay better attention, and then I realize others have been saying the same thing all along, just more softly. I haven’t heard it because I haven’t really been listening.” -Melinda French Gates,…

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You Get What You Tolerate

man-walking-bridge-dress-shoes

True confession time: Sometimes leaders resent their own teams. It’s true! I have known a few. I have even been one. I am not talking about the occasional flippant comment over drinks (though that happens, too). I am talking about aggravation, taking genuine umbrage, with your team’s dysfunction or poor performance. Feeling as though you…

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